State Farm® Insurance Agent Philip Thomas

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Lionel Lynch

March 15, 2025

5 out of 5

"Liz was extremely nice and helpful. She assisted me in picking the perfect life insurance policy for me and my family. She had no issues explaining line items with great detail. Moreover; she is energetic and funny. Thanks Liz for your help."

Kellisha Davis

January 23, 2025

5 out of 5

"I just love my State Farm Insurance Company they always their to listen and give u the best advice and help u any anyway they can the staff is very friendly please come out and join their team u won’t regrets it."

We responded:

"Thank you, Kellisha! We love having you as a customer! "

Mccrae Evans

January 16, 2025

5 out of 5

"I have had a great experience with state farm been with this company for 15 years and the agents.Leigh and Keller are great at helping with your auto and homeowners insurance needs."

We responded:

"Thanks, Mr. Evans! We appreciate your trust and your business! "

Tiffany Harding

January 13, 2025

5 out of 5

"Leigh is amazing. The staff is very friendly and helpful."

We responded:

"Thank you, Tiffany! We appreciate your business! "

MICHAEL BRADDY

May 2, 2024

5 out of 5

"I wouldn't have any other insurance company or agent and there staff is so wonderful and respectful and understanding to work with, I been with them in the past in other cities and here in Rocky Mount they're the, and the insurance is extremely affordable, thanks State Farm"

Renee Cockrell

November 16, 2023

5 out of 5

"Leigh, Keller and the team at Philip Thomas State Farm are the best! Our family has been with them almost two decades, and they are always friendly, prompt and super-efficient."

James Mizelle

September 11, 2023

5 out of 5

"The team here is always great....Leigh and Keller have always treated me with respect and answered any questions that I have ever had with professionalism. Will always be a customer of State Farm"

Karen Wilder

November 3, 2022

5 out of 5

"Love it"

Sterling Grimes

August 30, 2022

5 out of 5

"Philip Thomas and his office manager, Keller Strandberg, at State Farm are wonderful. As a real estate broker, I have worked with several insurance agencies, and I love the communication and follow-up that I receive when working with this office. Highly recommend!"

Mark Sundbom

July 12, 2021

5 out of 5

"Still working on exactly what kind of business I need to do with them but Tiffany has been very informative and helpful. Way ahead of the people requiring me to get the insurance who still need to get me the specifics. Thanks."

We responded:

"Thank you so much for the review Mark! Tiffany is the best we are blessed to have her on the Philip Thomas State Farm team! We look forward to serving all of your insurance needs!"

Jon Ballance

December 11, 2020

5 out of 5

"Always polite and have a great attitude! The customer service is second to none."

We responded:

"Thank you so much for the review! We appreciate you trusting our office with your insurance needs!"

Katie Merritt

April 10, 2020

5 out of 5

"Leigh had excellent customer service skills. I greatly appreciate her willingness to get me what I needed in a very quick manner."

We responded:

"Thank you Katie for your feedback! We always try to have remarkable service for our awesome customers!"

James Flowers

February 20, 2020

4 out of 5

"Very nice people went out of their way to make me happy thank you so very much be blessed"

We responded:

"Thank you, sir!"

Shanisa Hudson

January 30, 2025

5 out of 5

"I have been insured with State Farm for nearly a year. In every situation I have received the best customer service form any other insurance agency. Fast, friendly, and effective service is what I look for and they have checked all my boxes with five stars each. Leah, has been my go to person from day one. She ALWAYS delivers. Keep up the great work. Looking forward to another great year."

Brittany Harrison

January 16, 2025

5 out of 5

"I can’t rave enough about the staff at Phillip Thomas. Leigh ALWAYS makes sure any question I may have gets answered in a timely manner. I would recommend this staff to ANYONE!!"

We responded:

"Thank you, Brittany! We appreciate your business! "

Robert Edwards

January 14, 2025

5 out of 5

"We've had great service for years from the staff at State Farm. They are always helpful and friendly. Filed a few claims over the years and never had any problem. Definitely recommended!"

We responded:

"Thanks, Robert! We love having you as a customer! "

Sharon Drake

December 11, 2024

5 out of 5

"I have been a client with State Farm since 1982. I have always received excellent service, especially from Lee and Keller. It means a lot to be able to walk into a local office to see people face to face when needed. This office always responds to my emails and calls."

We responded:

"Thanks, Sharon! We appreciate your business! "

Brian Chapman

April 22, 2024

5 out of 5

"I have been a customer here for over 8 years. There was an incident involving me and a doe on my motorcycle a few years back. No, the deer was not on the motorcycle, I was. Phillip and his team were able to help me become whole afterward. Recently, I had to make a claim for my roof and the adjuster couldn’t figure out what had caused the damage and denied my claim. I contacted the Phillip Thomas team and Phillip came out personally and took a look at it. Since it was structural issue, and did not seem to be caused by any sudden damage, it was not covered under the policy, but Phillip did make an excellent effort, which I appreciated."

Donna Davis

June 19, 2023

5 out of 5

"Yall have always been good to me and helpful"

Sharon Romney

January 19, 2023

5 out of 5

"Philip Thomas has exceptional staff! We receive excellent care and professional attention at ALL encounters! Philip is very personable and we love him! We have been loyal customers for over 10 plus years! Kudos to this local agent! (I even use State Farm for my business insurance needs as well!)"

T Mather

February 8, 2022

5 out of 5

"Thanks Tiffany, Everyone there always make things so simple. Appreciate it!"

We responded:

"Thank you so much for the review! Tiffany is the best we are so lucky to have her on our team! We appreciate your trust in the Philip Thomas State Farm Agency!"

Dee W

February 9, 2021

5 out of 5

"I've been with this company over 25 years & the customer service get's an A plus!"

We responded:

"Thank you so much Donna! At Philip Thomas State Farm we strive to give the best service and treat our customers like family! Thank you for trusting us to be your local insurance agent!"

james flowers

August 22, 2020

5 out of 5

"Always friendly awesome service"

We responded:

"Thank you so much for the review we appreciate it!"

John Hughes

March 12, 2020

5 out of 5

"The best run office I've ever used, is the Phillip Thomas office. They make someone available and ready to work with me. Fast an efficient, yet I never feel hurried or rushed by them. Wonderful people."

We responded:

"Thank you, sir! We appreciate your business and your trust."

Bryan Dunn

January 26, 2020

5 out of 5

"The best insurance you can get by the most helpful staff and just good people!!!"

We responded:

"Thank you, Bryan!"