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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nikesha Lynch-Sharpe

Nikesha Lynch-Sharpe

November 14, 2025

4  out of  5
rating by Nikesha Lynch-Sharpe
"I recently transferred to this agent because my previous agent chris habit retired. They have so far been very professional and helpful. Keller called me to make all of my information was correct and to welcome me."
We responded:
"Thank you, Nikesha, for sharing your experience! I'm happy to hear that our team, including Keller, has been professional and helpful during your transition. If there's anything more we can do for you, just let us know!"
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Freda Battle

November 12, 2025

5  out of  5
rating by Freda Battle
"Excellent service and rates, with smothe transition."
We responded:
"Freda, thank you for your wonderful feedback! I'm glad you found our service and rates to your satisfaction, and I'm happy the transition was smooth for you. If you have any more questions or need assistance in the future, feel free to reach out. Thanks for choosing us!"
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Maurice Lynch

November 12, 2025

5  out of  5
rating by Maurice Lynch
"The Philip Thomas State Farm Insurance office is the best! His office embodies what it means to be treated like family. Whether it's home, auto, life insurance etc.they have always made sure we've had the correct coverage for our needs. Whether it's a billing, claim or a general question, they will find the best solution for you. They do everything with a willingness that is so appreciated!"
We responded:
"Thank you, Maurice! I'm happy to know that you feel like family with our team. Ensuring you have the right coverage and addressing your questions with care is our priority. We appreciate your kind words and look forward to continuing to serve your insurance needs. Let us know if there's anything else we can assist you with!"
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Miriam

November 12, 2025

5  out of  5
rating by Miriam
"I’ve been very satisfied since my switch over to State Farm. They have the best customer service and make every interaction smooth and efficient! It has now been a little over a year since the change, and happy to report they have remain consistent throughout with their friendliness and communication! No regrets here! :)"
We responded:
"Thank you for your wonderful feedback, Miriam! I'm delighted to hear that you've been satisfied with our service and that we've consistently met your expectations over the past year. Your kind words about our team's friendliness and communication mean a lot to us. If there's anything else we can do for you, just let us know!"
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Alyssa Parry

November 12, 2025

5  out of  5
rating by Alyssa Parry
"Liz from Phillip Thomas state farm is so friendly and helpful and she knows me by name! They really take the time to make sure you are taken care of. They will take the time to find you discounts if avaible! I highly recommend this location for all your insurance needs!!"
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Husain Chhatariya

November 11, 2025

5  out of  5
rating by Husain Chhatariya
"Always ready to answer your questions immediately Also gave me a great price for the insurance Thanks to Tabatha"
We responded:
"Husain, thank you for your feedback! I'm happy to hear that you found our team responsive and that Tabatha was able to assist you with a great insurance rate. We’re here to help with any other questions you might have!"
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Reggie Joyner

November 11, 2025

5  out of  5
rating by Reggie Joyner
"Liz is one of the sweetest most caring person i know makes you feel more then just another policy"
We responded:
"Thank you, Reggie! I'm delighted to hear that Liz made such a positive impact. We strive to ensure everyone feels valued and appreciated. If there's anything else we can assist you with, just let us know!"
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Shameeka

November 11, 2025

5  out of  5
rating by Shameeka
"Listen this was a minor accident I hit a tire that was somehow left on middle of hwy 95! Damaged the front end of vehicle and scared me to death! But my agents are indeed the best they called to check on me, I'm talking sincere not just wasting precious time but genuinely concerned about their customer!! In the words of Tina Turner they are simply the Best!!!"
We responded:
"Thank you, Shameeka! I'm happy to hear that our team was able to support you during such a stressful situation. Your safety and peace of mind are our top priorities. If you need anything else, just let us know!"
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Artra Titus

November 5, 2025

5  out of  5
rating by Artra Titus
"Tabitha Griffin was the most efficient and knowledgeable representative I've never met. She heard my need and took care of it. I am very grateful and appreciate her service 🙏🏾."
We responded:
"Thank you, Artra! We love Tabatha and we appreciate your business! "
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Jackie Bullock

September 25, 2025

5  out of  5
rating by Jackie Bullock
"When I call or even leave a message for them they respond quickly to my message and they give me quick feedback"
We responded:
"We appreciate your business! "
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Mshigh13

July 25, 2025

5  out of  5
rating by Mshigh13
"I contacted State Farm because my mother has been with them forever and I recently transferred my home into my name. My mother had the insurance of the home with State Farm. Tabatha Griffin was SO nice, patient, and informative. It was like she already knew me in her conversation. She emailed the quote to me, and I gave her my auto information and was so fast. Needless to say, I now have home insurance and auto insurance on 4 vehicles that is HALF together what All State was charging me JUST for auto. TOTALLY worth it and I HIGHLY recommend them. If nothing else, just ask for a quote. I promise you it will save you money!!"
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PRETTYGURL HUNTER

July 2, 2025

5  out of  5
rating by PRETTYGURL HUNTER
"Liz is the best!"
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Ted Miller

June 17, 2025

5  out of  5
rating by Ted Miller
"I have been a client with Philip Thomas State Farm Insurance for roughly 6 years. I have 4 different policies with 2 cars and 2 houses and every time I call I get fantastic service. Mr. Thomas and his staff definitely care about their clients and treat us the right way. I have had other insurance providers not care when issues occur, but whenever I need help with policies or claims, State Farm with Philip Thomas have been Fanastic. I highly recommend."
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Caitlin Lindsey

May 30, 2025

5  out of  5
rating by Caitlin Lindsey
"Great firm, very easy to work with, And very good communication. Leigh and keller are both very amazing help for us employees at Nissan of rockymount"
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Shali03

April 28, 2025

5  out of  5
rating by Shali03
"I have been a client of State Farm for years and they have always been super transparent. One agent has always stood out at this office ans her name is Leigh. No matter the problem she is always efficient, helpful, patient and kind. She is exactly what it means to have exceptional customer service. I work in customer service myself so when I see a person like this I have to give that person their flowers. If I could hire her at my company I would without question. Thank for working hard and showing a prime example of how employees are the backbone of any company."
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Shirice “S.” Strickland

April 10, 2025

5  out of  5
rating by Shirice “S.” Strickland
"I have been with State Farm for over a year now, the ladies at this office is very friendly, knowledgeable and professional at all times. They worked with me to make sure that I received the best quotes for auto and life insurance for my family. Both ladies are willing to answer any questions I may have. They both seem to love their job which makes for amazing customer service every time I speak with them in person or over the telephone."
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Sherrie Vinson

April 2, 2025

5  out of  5
rating by Sherrie Vinson
"I have been a member of this branch of State farm for 7+ years. I am very pleased with the services i receive. I personally direct my concern with Leigh. She is amazing. Always willing to help. Also very flexible and knowledgeable of her job. Thank you all so much for the services you have rendered me over the years."
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Cati Montgomery

April 1, 2025

5  out of  5
rating by Cati Montgomery
"Always kind, patient, courteous HUMAN service."
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Lionel Lynch

March 15, 2025

5  out of  5
rating by Lionel Lynch
"Liz was extremely nice and helpful. She assisted me in picking the perfect life insurance policy for me and my family. She had no issues explaining line items with great detail. Moreover; she is energetic and funny. Thanks Liz for your help."
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Shanisa Hudson

January 30, 2025

5  out of  5
rating by Shanisa Hudson
"I have been insured with State Farm for nearly a year. In every situation I have received the best customer service form any other insurance agency. Fast, friendly, and effective service is what I look for and they have checked all my boxes with five stars each. Leah, has been my go to person from day one. She ALWAYS delivers. Keep up the great work. Looking forward to another great year."
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Brittany Harrison

January 16, 2025

5  out of  5
rating by Brittany Harrison
"I can’t rave enough about the staff at Phillip Thomas. Leigh ALWAYS makes sure any question I may have gets answered in a timely manner. I would recommend this staff to ANYONE!!"
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Mccrae Evans

January 16, 2025

5  out of  5
rating by Mccrae Evans
"I have had a great experience with state farm been with this company for 15 years and the agents.Leigh and Keller are great at helping with your auto and homeowners insurance needs."
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Robert Edwards

January 14, 2025

5  out of  5
rating by Robert Edwards
"We've had great service for years from the staff at State Farm. They are always helpful and friendly. Filed a few claims over the years and never had any problem. Definitely recommended!"
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Tiffany Harding

January 13, 2025

5  out of  5
rating by Tiffany Harding
"Leigh is amazing. The staff is very friendly and helpful."
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Sharon Drake

December 11, 2024

5  out of  5
rating by Sharon Drake
"I have been a client with State Farm since 1982. I have always received excellent service, especially from Lee and Keller. It means a lot to be able to walk into a local office to see people face to face when needed. This office always responds to my emails and calls."