State Farm® Insurance Agent Philip Thomas

"I wouldn't have any other insurance company or agent and there staff is so wonderful and respectful and understanding to work with, I been with them in the past in other cities and here in Rocky Mount they're the, and the insurance is extremely affordable, thanks State Farm"

"I have been a customer here for over 8 years. There was an incident involving me and a doe on my motorcycle a few years back. No, the deer was not on the motorcycle, I was. Phillip and his team were able to help me become whole afterward. Recently, I had to make a claim for my roof and the adjuster couldn’t figure out what had caused the damage and denied my claim. I contacted the Phillip Thomas team and Phillip came out personally and took a look at it. Since it was structural issue, and did not seem to be caused by any sudden damage, it was not covered under the policy, but Phillip did make an excellent effort, which I appreciated."

"Leigh, Keller and the team at Philip Thomas State Farm are the best! Our family has been with them almost two decades, and they are always friendly, prompt and super-efficient."

"The team here is always great....Leigh and Keller have always treated me with respect and answered any questions that I have ever had with professionalism. Will always be a customer of State Farm"

"Yall have always been good to me and helpful"

"Philip Thomas has exceptional staff! We receive excellent care and professional attention at ALL encounters! Philip is very personable and we love him! We have been loyal customers for over 10 plus years! Kudos to this local agent! (I even use State Farm for my business insurance needs as well!)"

"Love it"

"Philip Thomas and his office manager, Keller Strandberg, at State Farm are wonderful. As a real estate broker, I have worked with several insurance agencies, and I love the communication and follow-up that I receive when working with this office. Highly recommend!"

"Thanks Tiffany, Everyone there always make things so simple. Appreciate it!"

"Still working on exactly what kind of business I need to do with them but Tiffany has been very informative and helpful. Way ahead of the people requiring me to get the insurance who still need to get me the specifics. Thanks."

"I've been with this company over 25 years & the customer service get's an A plus!"

"Always polite and have a great attitude! The customer service is second to none."

"Always friendly awesome service"

"Leigh had excellent customer service skills. I greatly appreciate her willingness to get me what I needed in a very quick manner."

"The best run office I've ever used, is the Phillip Thomas office. They make someone available and ready to work with me. Fast an efficient, yet I never feel hurried or rushed by them. Wonderful people."

"Very nice people went out of their way to make me happy thank you so very much be blessed"

"The best insurance you can get by the most helpful staff and just good people!!!"

"I have had the pleasure of working with this firm for my personal insurance needs as well as business. Great customer service!"

"As loyal State Farm customers for many years , we have been lucky to have good agents .We feel like Philip Thomas and his team have always been courteous, friendly , approachable, and available for our questions and needs .We feel grateful to have agents that take a personal interest in us .He has a great team!."

"I have been working with the Philip Thomas agency for over 7 years, they’ve help us insure our cars, two houses and personal articles! Their staff is knowledgeable, friendly and responsive!!"

"A little over two years ago I had a incident that involved a series of unfortunate events that occurred with my truck. Long story short, damage to my truck which I did not cause and responsible party wiggled her way out of responsibility. Met with Keller, at Phillip Thomas Branch, and she quickly sprung into action putting my mind at ease. She made several phone calls and before I knew it the situation was resolved without an increase in premiums. Keller and the remainder of Phillip’s staff are wonderful to work with. Very knowledgeable and always available. Couldn’t be more pleased with the care attention Phillip, Keller and his staff give me and my family. Proud 25+ year subscriber and proud to be a customer of Phillip Thomas and his staff!!!"

"I've been with Philips agency for atleast 16 years (minus an intermission when moving to Charlotte which I'll discuss below). Every agent has taken great care of my wife and I for as long as I can remember. I briefly switched to a few different agencies for a 1 year period when I moved to Charlotte, but found myself coming back as the customer experience was never on par... Leigh and Keller have me spoiled! Give them a chance if you haven't already- I'm sure you will be well pleased."

"I have am a loyal State Farm customer and have been for over 25 years. That's because whenever I have had something happen (and did recently have a house fire), they treated me very fairly and with compassion. I find their rates competitive."

"Very friendly staff! Keller is the best and super helpful."

"Philip and his crew are outstanding! They will accommodate you in any way possible! They are very friendly, courteous, and knowledgeable! The service is multi-faceted with several things to offer, including financial services and bundling. Highly recommended!"