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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sharon Romney

January 19, 2023

5  out of  5 rating by Sharon Romney
"Philip Thomas has exceptional staff! We receive excellent care and professional attention at ALL encounters! Philip is very personable and we love him! We have been loyal customers for over 10 plus years! Kudos to this local agent! (I even use State Farm for my business insurance needs as well!)"

Karen Wilder

November 3, 2022

5  out of  5 rating by Karen Wilder
"Love it"

Sterling Grimes

August 30, 2022

5  out of  5 rating by Sterling Grimes
"Philip Thomas and his office manager, Keller Strandberg, at State Farm are wonderful. As a real estate broker, I have worked with several insurance agencies, and I love the communication and follow-up that I receive when working with this office. Highly recommend!"

Timothy Mather

February 8, 2022

5  out of  5 rating by Timothy Mather
"Thanks Tiffany, Everyone there always make things so simple. Appreciate it!"

Mark Sundbom

July 12, 2021

5  out of  5 rating by Mark Sundbom
"Still working on exactly what kind of business I need to do with them but Tiffany has been very informative and helpful. Way ahead of the people requiring me to get the insurance who still need to get me the specifics. Thanks."


February 9, 2021

5  out of  5 rating by D M
"I've been with this company over 25 years & the customer service get's an A plus!"

Jon Ballance

December 11, 2020

5  out of  5 rating by Jon Ballance
"Always polite and have a great attitude! The customer service is second to none."

james flowers

August 22, 2020

5  out of  5 rating by james flowers
"Always friendly awesome service"

Katie Merritt

April 10, 2020

5  out of  5 rating by Katie Merritt
"Leigh had excellent customer service skills. I greatly appreciate her willingness to get me what I needed in a very quick manner."

John Hughes

March 12, 2020

5  out of  5 rating by John Hughes
"The best run office I've ever used, is the Phillip Thomas office. They make someone available and ready to work with me. Fast an efficient, yet I never feel hurried or rushed by them. Wonderful people."

James Flowers

February 20, 2020

4  out of  5 rating by James Flowers
"Very nice people went out of their way to make me happy thank you so very much be blessed"

Bryan Dunn

January 26, 2020

5  out of  5 rating by Bryan Dunn
"The best insurance you can get by the most helpful staff and just good people!!!"

Quay Mann

January 17, 2020

5  out of  5 rating by Quay Mann
"I have had the pleasure of working with this firm for my personal insurance needs as well as business. Great customer service!"

Richard Uhrin

January 15, 2020

5  out of  5 rating by Richard Uhrin
"As loyal State Farm customers for many years , we have been lucky to have good agents .We feel like Philip Thomas and his team have always been courteous, friendly , approachable, and available for our questions and needs .We feel grateful to have agents that take a personal interest in us .He has a great team!."

Amy Green

January 14, 2020

5  out of  5 rating by Amy Green
"I have been working with the Philip Thomas agency for over 7 years, they’ve help us insure our cars, two houses and personal articles! Their staff is knowledgeable, friendly and responsive!!"

Michael Sohn

January 14, 2020

5  out of  5 rating by Michael Sohn
"A little over two years ago I had a incident that involved a series of unfortunate events that occurred with my truck. Long story short, damage to my truck which I did not cause and responsible party wiggled her way out of responsibility. Met with Keller, at Phillip Thomas Branch, and she quickly sprung into action putting my mind at ease. She made several phone calls and before I knew it the situation was resolved without an increase in premiums. Keller and the remainder of Phillip’s staff are wonderful to work with. Very knowledgeable and always available. Couldn’t be more pleased with the care attention Phillip, Keller and his staff give me and my family. Proud 25+ year subscriber and proud to be a customer of Phillip Thomas and his staff!!!"

Dustin Sears

January 14, 2020

5  out of  5 rating by Dustin Sears
"I've been with Philips agency for atleast 16 years (minus an intermission when moving to Charlotte which I'll discuss below). Every agent has taken great care of my wife and I for as long as I can remember. I briefly switched to a few different agencies for a 1 year period when I moved to Charlotte, but found myself coming back as the customer experience was never on par... Leigh and Keller have me spoiled! Give them a chance if you haven't already- I'm sure you will be well pleased."

Kay Owen

January 14, 2020

5  out of  5 rating by Kay Owen
"I have am a loyal State Farm customer and have been for over 25 years. That's because whenever I have had something happen (and did recently have a house fire), they treated me very fairly and with compassion. I find their rates competitive."

Grace Hamrick

January 14, 2020

5  out of  5 rating by Grace Hamrick
"Very friendly staff! Keller is the best and super helpful."

Timothy Miller

January 14, 2020

5  out of  5 rating by Timothy Miller
"Philip and his crew are outstanding! They will accommodate you in any way possible! They are very friendly, courteous, and knowledgeable! The service is multi-faceted with several things to offer, including financial services and bundling. Highly recommended!"

latasha Hawkins

January 13, 2020

5  out of  5 rating by latasha Hawkins
"The agent at the office that helped me was really patient and nice."

Jason Rollman

January 9, 2020

5  out of  5 rating by Jason Rollman
"My wife used to work for an insurance office in NH, so when we moved to Rocky Mount she was picky. We could not be happier to have found Philip Thomas State Farm. His staff has always been wonderful as we have added houses, cars, and drivers throughout the years, and they answer every question we have in a timely manner. Check them out! They're awesome!"

Angela Hight

January 9, 2020

5  out of  5 rating by Angela Hight
"My family and I have been with Phillip for 9 years now and always loved how we have great customer service with him and his whole staff!!"

Gayle Sowers

January 8, 2020

5  out of  5 rating by Gayle Sowers
"I have worked with Leigh at Philip Thomas State Farm for my life insurance needs. The agency has been great to work with. They were able to answer all my questions that I had and work with me to get the best policy for my needs. Great job by a great team!!"

Candace Moore

November 2, 2019

5  out of  5 rating by Candace Moore
"I was hosted by Philip Thomas and his amazing team at Philip Thomas State Farm for the last 3 weeks in preparation to open my agency. Philip and his team blew me away in every regard. I can only pray to be half the agent he is one day. Thank you Philip, Keller, Leigh, and Tiffany!"